The convenience of location and price. I disliked the fact, that I watched a few different other companies run 2-3 shuttles while I waited over 45 minutes from my first call to the time I finally got picked up! You desperately need a second shuttle at LAX!
Chaotic setting. Inarticulate, inattentive staff. We totally lacked confidence before departing on trip. When we returned from our trip: VEHICLE RETURNED WITH SIGNIFICANT DAMAGE!!!
Good experience all around. My sons and I flew out of LAX, and when checking my car in my kids were allowed to get free popcorn to enjoy. Doesn’t sound like a lot, but it meant they were sitting still, quiet, and happy while I did my business. You can’t put a price on that! And speaking of price, traveling gets quite expensive so the money I saved on airport parking was much appreciated! Everyone was friendly and helpful. I would definitely recommend SpotHero, as well as use you again.