It took a long time to get picked up by the shuttle to the airport, over 30 minutes of waiting! Then when I landed and wanted to go back to the parking lot, it took over 20 minutes of waiting at the airport before the shuttle came.
Super easy service to use. Shuttle to/from airport was right on time….
No parking was available in their long term area when we arrived very early Saturday morning. vehicles were circling and illegally parking in red zones and then hopping on the shuttle for flights hoping their car would not be towed. my husband went inside the aloft lobby and they said we could park across the parking area towards the Westin, if we found a space and if not park in red zone and leave keys. it was stressful but we did find a spot. the last time I used the aloft I was fortunate to find a spot and not have this issue. Hopefully this doesnt happen in the future as I have another SFO trip coming up in Feb.2017